Last Updated: [28/09/2025]
Welcome to RoarImpex.com (“we”, “us”, “our”, “Roar Impex”). These Terms & Conditions govern your use of the website and any transactions of import/export goods, services, listings, or information via our platform. By accessing or using this website, you agree to be bound by these Terms. If you do not agree, please do not use the website.
User / You: Any individual or business who uses the Site or places orders, lists goods, or accesses our services.
Buyer / Importer: A user who purchases or intends to purchase goods through us.
Seller / Exporter: A user who lists, supplies or sells goods.
Goods: Products or items listed or traded via RoarImpex for import or export.
Services: All services we provide, including logistics, documentation, consultation, etc.
Contract: An agreement between Buyer and Seller facilitated via Roar Impex.
These Terms apply to:
Use of the website (RoarImpex.com), including browsing, listing, bidding, buying, selling.
All contracts for import/export of goods initiated through our site.
All communications, payments, shipments, and obligations arising from such contracts.
You must provide accurate, current, and complete information when you register.
You are responsible for maintaining the confidentiality of your account credentials.
You may not use another user's account.
We have the right to suspend or terminate accounts in case of breach or suspected misuse.
Sellers must ensure that all listings are truthful, accurate, and comply with all applicable laws (including export laws, customs regulations, safety/quality standards).
Sellers must specify all relevant attributes: description, quantity, quality standards, HS codes, packaging, shipping terms.
Buyers submit orders; Sellers may accept, reject or counter-offer. A contract is formed when Seller accepts the order under agreed terms.
Prices must be stated clearly, including if they are FOB, CIF, EXW or under other Incoterms (as agreed).
Payment terms (advance, balance, LC, bank transfer, etc.) must be explicitly stated.
All payments shall be in the currency agreed. Exchange rate risk is borne by the party as agreed.
Taxes, duties, customs, insurance, shipping and handling charges shall be handled as per the agreed contract. Unless otherwise agreed, Buyer shall pay import/customs duties in the destination country.
Delivery terms shall follow standard trade terms (Incoterms 2020 or as agreed).
Sellers must provide proper packaging, labeling, necessary documentation (commercial invoice, packing list, certificate of origin, other required certificates).
Risk of loss or damage passes from Seller to Buyer as per the agreed Incoterm.
Buyer has right to inspect goods on arrival (or as per agreed inspection place).
If Buyer finds defects, non-conformities or shortages, Buyer must notify Seller in writing within agreed timeframe.
If no notice is given in that period, goods are deemed accepted.
Seller warrants that goods comply with all relevant laws/regulations and are free from defects, material or workmanship.
Neither party shall be liable for indirect, incidental, special or consequential damages (except as required by applicable law).
Maximum liability of a party under any claim shall not exceed the value of the goods in question (or as agreed).
Contract may be cancelled/terminated by mutual written agreement.
If either party materially breaches the terms, the other party may terminate after giving written notice and reasonable opportunity to cure.
In case of cancellation, responsibilities for costs already incurred, work done, goods shipped shall be addressed.
Neither party shall be liable for failures or delays caused by events beyond their reasonable control: e.g. natural disasters, wars, terrorist acts, government restrictions, import/export embargoes, strikes, etc. The affected party must notify the other promptly.
Both parties must comply with all applicable laws including export/import laws, customs regulations, trade sanctions, product safety, environmental laws.
It is the responsibility of the Exporter/Seller to ensure that export is legal under laws of their country; and of the Importer/Buyer to ensure legality of import under laws of importing country.
All content on RoarImpex.com (text, graphics, logos, images, etc.) is owned or licensed by us or third-parties and is protected by applicable copyright, trademark, and other IP laws.
Users shall not reproduce, adapt, distribute, or use any of the site’s content for commercial purposes without authorization.
Our Privacy Policy governs collection, use, and disclosure of personal data. By using the site, you consent to our collection and use of your information as described in that policy.
These terms are governed by the law of [Your Country / State].
Any dispute arising out of or in connection with the contract shall be resolved by negotiation in good faith; if that fails, by arbitration / or courts (specify jurisdiction).
We may revise these Terms at any time. Revised terms will be posted to the website, and by continuing to use the website after changes, you agree to the revised terms.
If any clause in these Terms is found invalid or unenforceable under applicable law, that clause will be severed without affecting the rest of the Terms, which shall continue in full force & effect.
These Terms, together with any contract formed between Buyer and Seller and any documents expressly referred to herein, constitute the entire agreement between the parties concerning the subject matter.